Increases customer loyalty, enhances the in-store experience and creates a positive shopping environment for Kohl’s customers. Responsible for meeting both the in-store and online customer’s needs.
Smiles and Says Hi! Greets all customers and associates, assists in a friendly, courteous manner and adheres to the Yes we Can policy efficiently resolving customer’s questions and requests
Able to learn and adapt to current technology to assist customer needs
Responsibilities include truck unload, sign and price changes, replenishment and fulfillment processing to in store and online customers
Ensures customers receive excellent service by accurately and efficiently processing both in-store replenishment items and online orders
Adheres to all safety rules and regulations
Flexible and willing to cross-train and work in other areas of the store, as needed
Ability to lift 50 pounds on an occasional to frequent basis
Ability to spend up to 100% of work time standing or moving about the departments. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis
Adherence to Kohl’s policy and procedures
Effective verbal and written communication skills
Basic math and reading skills, legible handwriting and attention to detail
Ability to work as part of a team and interact effectively with others
Prior retail experience
Comfortable with the use of technology consistently while performing the required tasks
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