Complete Care is a multi-disciplinary practice serving patients who have been injured in auto accidents. Complete Care and its family of practices are characterized by core competencies of cultural, clinical and operational excellence. We strive to meet every patients’ individual needs with skillfulness and professionalism.
Job Description: We are seeking an IT Technician to join our Complete Care team. You will execute and maintain network solutions to ensure the stability and integrity of our company network services. The IT Tech will work quickly, methodically, and efficiently through projects, assigned tasks, and troubleshooting of all IT related issues.
Maintain the health and stability of the infrastructure supporting the Complete Care network
Ensure all systems are performing and functioning properly
Inventory management of all Complete Care tech and office equipment
Develop network services metrics and dashboard
Manage all new hire onboarding systems access
Monitor systems in order to optimize performance and to initiate recovery action after system failures
Establish and control systems access and security
Prepare and maintain system layout documentation as well as troubleshooting guides
Point of contact and responsible for all service tickets
Coordinate and implement network software and hardware upgrades
Keep up with relevant technologies, trends, and skills
Follow legal policies as directed
Perform other duties as required and assigned by manager and upper management skills and competencies
Sound understanding of networking principles including switch, routing, firewalls, wired, wireless, security, and commonly used enterprise applications
Experience with various anti-virus engines, security appliances, and mapping software
Thorough knowledge of commonly used network protocols
Associates degree or equivalent experience
Minimum 2+ years of experience as an IT technician or something comparable
Strong communication skills
Comprehensive training programs
Health, Dental, Vision benefits
Flexible Spending Accounts
Future Growth:With 29 locations, we serve patients in 10 counties throughout Central Florida. Complete Care is building toward being the national platform for treating the injured in a fully integrated health system, while continuing to maintain our unmatched patient centric pillars of ethics, diligence, and clinical expertise. We look forward tocontinuingto serve our patients with the care they deserve.
At Complete Care, we take pride in providing equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.
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